FAQ's

Got Questions? We’ve Got Answers.

Whether you're just signing up or ready to withdraw, our FAQs walk you through everything you need to know about earning with ChachaPays.

ChachaPays is a rewards platform where you earn money by watching videos, visiting websites, and engaging with content online.

Yes! Signing up is completely free. You can start earning right away with the free plan.

We partner with advertisers and platforms that pay us for user engagement. We share a portion of that revenue with you.

Just click "Sign Up," fill in your details, and verify your email or phone number.

No. Multiple accounts are not allowed and may lead to suspension. Stick to one account per user.

 Use the “Forgot Password” link on the login page to reset your password

No, the free plan gives you limited access to earning opportunities. But to unlock more tasks and higher earnings, you can upgrade to a paid plan.

Log into your dashboard, go to "Plans," choose your preferred package, and follow the payment instructions.

We accept mobile money, bank transfers, and other local payment options depending on your country.

Go to your dashboard, click “Withdraw,” and enter your preferred payment method and amount.

You can cash out via mobile money, bank transfer, or M-Pesa, depending on your region.

Yes, the minimum withdrawal amount is displayed in your dashboard and varies by country.

Share your unique referral link. When someone signs up and engages, you earn a bonus from their activity.

No limit! The more people you invite, the more you earn.

 Yes, you get a percentage of what your referrals earn, depending on your plan.

You can reach us through our WhatsApp Live Support, email, or the contact form on our website.

We usually reply within minutes during working hours. Our team is available daily.

We currently support Ghana, Nigeria, Kenya, and are expanding to more African countries.

Absolutely. ChachaPays is optimized for mobile and works smoothly on any device.

Free plans have daily limits. Paid plans give you higher limits and more earning tasks.