Got Questions? We’ve Got Answers.

Whether you're just signing up or ready to withdraw, our FAQs walk you through everything you need to know about earning with ChachaPays.

What is ChachaPays?

ChachaPays is a rewards platform where you earn money by watching videos, visiting websites, and engaging with content online.

Is ChachaPays free to join?

Yes! Signing up is completely free. You can start earning right away with the free plan.

How does ChachaPays make money?

We partner with advertisers and platforms that pay us for user engagement. We share a portion of that revenue with you.

How do I create an account?

Just click "Sign Up," fill in your details, and verify your email or phone number.

Can I use more than one account?

No. Multiple accounts are not allowed and may lead to suspension. Stick to one account per user.

I forgot my password. What should I do?

 Use the “Forgot Password” link on the login page to reset your password

Do I need to deposit to earn?

No, the free plan gives you limited access to earning opportunities. But to unlock more tasks and higher earnings, you can upgrade to a paid plan.

How do I upgrade my plan?

Log into your dashboard, go to "Plans," choose your preferred package, and follow the payment instructions.

What payment methods are accepted?

We accept mobile money, bank transfers, and other local payment options depending on your country.

How do I withdraw my earnings?

Go to your dashboard, click “Withdraw,” and enter your preferred payment method and amount.

What withdrawal methods are supported?

You can cash out via mobile money, bank transfer, or M-Pesa, depending on your region.

Is there a minimum withdrawal amount?

Yes, the minimum withdrawal amount is displayed in your dashboard and varies by country.

How does the referral program work?

Share your unique referral link. When someone signs up and engages, you earn a bonus from their activity.

Is there a limit to how many people I can refer?

No limit! The more people you invite, the more you earn.

Do referrals earn me passive income?

 Yes, you get a percentage of what your referrals earn, depending on your plan.

How can I contact support?

You can reach us through our WhatsApp Live Support, email, or the contact form on our website.

How fast does support respond?

We usually reply within minutes during working hours. Our team is available daily.

Is ChachaPays available in my country?

We currently support Ghana, Nigeria, Kenya, and are expanding to more African countries.

Can I use ChachaPays on mobile?

Absolutely. ChachaPays is optimized for mobile and works smoothly on any device.

Are there any earning limits?

Free plans have daily limits. Paid plans give you higher limits and more earning tasks.