At ChachaPays, your privacy matters to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, platform, and services. By using ChachaPays, you agree to the practices outlined below.

1. Information We Collect

a. Personal Information

When you register or use our platform, we may collect:

• Full name

• Email address

• Phone number

• Country or region

• Payment details (e.g., Mobile Money, bank account, wallet info)

b. Usage Data

We collect data on how you interact with ChachaPays:

• Videos watched

• Websites visited

• Referral activity

• Time spent on tasks

• Device/browser type, IP address

c. Cookies & Tracking

We use cookies to:

• Maintain your session

• Track task completion

• Improve platform performance

• Personalize your experience

You can disable cookies via your browser settings, but some features may not function properly.

2. How We Use Your Information

We use your data to:

• Create and manage your account

• Calculate earnings and process payouts

• Provide customer support

• Monitor for fraudulent or abusive behavior

• Send updates, promotions, and platform news

• Improve platform functionality and user experience

3. Sharing Your Information

We do not sell your personal data.

We may share information with:

• Payment providers to send your earnings

• Analytics tools to improve our service

• Regulatory authorities, if legally required

All third-party partners follow strict data protection practices.

4. Your Rights

You can:

• Access and review your data

• Request edits or corrections

• Delete your account and data

• Opt out of marketing communications

To exercise any of these rights, contact us at: support@chachapays.com

5. Data Retention

We keep your information:

• As long as your account is active

• As required for compliance and record-keeping

When you delete your account, your personal data is erased within 30 days, unless legally required to retain it.

6. Data Security

We use:

• Secure servers and SSL encryption

• Two-factor authentication (when available)

• Internal access controls

While we work to protect your information, no digital platform is entirely risk-free. We encourage users to use strong passwords and report any suspicious activity.

7. Age Restrictions

ChachaPays is intended for users 18 years and older. We do not knowingly collect data from minors. If we discover underage users, we will promptly delete associated data.

8. Changes to This Policy

This policy may be updated occasionally. If major changes occur, we will notify users via platform message or email.

Please review this page periodically for the latest updates.

9. Contact Us

If you have questions, concerns, or complaints regarding your data or this policy, reach out to us:

Email: support@chachapays.com
Phone: +233 503 415 294
Address: 17 Nyaniba Link, Ablekuma, Accra – Ghana